FAQs

 

1. Do you ship Australia-wide?
Yes. We deliver across Australia using reliable courier services. Shipping times may vary depending on your location.

2. How long does delivery take?
Most orders are processed within 1–2 business days. Delivery generally takes:

• Metro areas: 2–5 business days
• Regional areas: 3–7 business days

3. Are your products authentic?
Yes. We source authentic South Indian groceries, snacks, sweets, spices, rice, millets, and traditional food products from trusted manufacturers and suppliers.

4. How should I store the products?
Store products in a cool, dry place away from direct sunlight. After opening, keep them in an airtight container to maintain freshness. Please refer to the packaging for product-specific storage instructions.

5. What is your return and refund policy?
If you receive a damaged or incorrect product, please contact us as soon as possible with your order details and photos. We'll work with you to resolve the issue promptly.

6. Can I track my order?
Yes. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.

7. Do you sell vegetarian products?
Most of our products are vegetarian. Please check the product description or packaging for ingredient information.

8. How can I contact Taste The Tradition?
You can reach us through our Contact Us page or by using the contact information provided on our website.